IT PMO and Project Management

Cancellation Policy

All services are delivered by a single designated consultant from Cy Tactile Logic Inc. The Consultant may provide a wide range of PMO-related services, including: - PMO framework development and optimization - Governance model design and implementation - Portfolio reporting and dashboards - Project intake and prioritization processes - Risk, issue, and dependency management frameworks - Resource planning support - Development of templates, standards, and methodologies - Stakeholder reporting and executive summaries - Continuous improvement recommendations The Consultant may also deliver hands-on project management support, including: - Project planning and scheduling - Scope, timeline, and budget management - Stakeholder coordination and communication - Risk and issue management - Meeting facilitation and status reporting - Vendor and third party coordination - Change management support - Delivery oversight and milestone tracking - Project closeout and lessons learned Services are primarily delivered remotely. If the Client requests on site work, the Client must cover all reasonable, pre approved travel expenses, including airfare, accommodations, meals, transportation, and related costs. The Client compensates the Consultant based on the agreed billing model, which may be hourly, daily, monthly retainer, or fixed fee. Key elements include: - Rate per hour/day/month - Estimated hours or level of effort (if applicable) - Invoicing frequency (weekly, monthly, or milestone-based) - Payment terms (typically 15 or 30 days) - Applicable taxes To ensure effective service delivery, the Client must: - Provide timely access to systems, tools, and documentation - Identify key stakeholders and decision-makers - Provide prompt feedback and approvals - Make personnel available for meetings and workshops - Reimburse approved travel expenses - Ensure a safe and suitable environment for on site work Deliverables vary by engagement but may include: - Project plans and schedules - Status reports and dashboards - RAID logs (Risks, Assumptions, Issues, Dependencies) - Governance documentation - PMO process documentation - Meeting minutes and action logs - Executive updates - Closure reports and lessons learned Any material change to scope, timeline, deliverables, or level of effort requires mutual written agreement and may necessitate a formal amendment or change order. The Consultant operates as an independent contractor, not an employee or agent of the Client.

Contact Details

• 135 Ball Crescent, Saskatoon, SK, Canada

  306-715-0389

  csenglish@cytactilelogic.ca